[Untitled] “The Expectation Economy is an economy inhabited by experienced, well-informed consumers from Canada to South Korea who have a long list of high expectations that they apply to each and every good, service and experience on offer.Their expectations are based on years of self-training in hyperconsumption, and on the biblical flood of new-style, readily available information sources, curators and BS filters. Which all help them track down and expect not just basic standards of quality but the ‘best of the best’.”
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[usablemarkets - markets, design, usability, research] Beware of X Economics (Or, a Primer): ‘The Leisure Economy offers a provocative and insightful look at the coming sea change in the North American economy. As millions of baby boomers begin to retire, the U.S. and Canadian economies will be flooded with people who literally have time on their hands.
[Springboard] Trend Watch: And things are bound to get even moreradical: the EXPECTATION ECONOMY is a given for younger generations,who are unburdened by an era of mass production, mass advertising andabove all, mass ignorance.
[Adver-Whatever] Dealing with people who don't care: "The EXPECTATION ECONOMY is an economy inhabited by experienced, well-informed consumers from Canada to South Korea who have a long list of high expectations that they apply to each and every good, service and experience on offer.
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